Terms

What FLUX provides

Flux Media Production, based in Abu Dhabi, United Arab Emirates, films and photographs athletes at events and delivers that coverage. The form on an event page sends your details to FLUX. It does not register you with the event organiser.

Photos are a paid extra. They are not included with coverage or with registration.

Entries

FLUX confirms entries. An entry moves through these states:

• Requested. We have your entry and have not confirmed it yet.
• Paid. Payment for the coverage has been recorded.
• Confirmed. FLUX has confirmed that we will cover you.
• Cancelled. The entry will not go ahead.

An entry can be paid and confirmed at the same time. Sending the form does not, by itself, mean the entry is confirmed.

Refunds, cancellations and credit

• You receive a full refund if you do not receive what you paid for, including if FLUX could not cover you.
• You receive a partial refund if some footage is missing and you bought the highest coverage level.
• There are no cancellations and no refunds on competition day, or in the 2 days before it.
• A cancellation made more than 2 days before the competition can be returned as account credit.
• Credit can be used for any future FLUX coverage. It is tied to your FLUX account, it cannot be transferred, and it cannot be exchanged for cash.
• Credit expires 12 months after it is issued.
• FLUX may offer goodwill credit instead of a partial refund, if you agree.

Photos and video

You own your photos and video. FLUX uses them under the consent you give on the entry form. That consent covers photographing and filming you at the event, and posting the coverage on FLUX channels: the website, Instagram, TikTok, and YouTube.

There is one consent. It is required to send an entry. An athlete under 18 needs a parent or legal guardian to agree, and to give their name and phone.

Photos, video and other event-specific data are deleted 2 weeks after the tournament ends. Download your media within those 2 weeks.

To take a post down, message FLUX on WhatsApp or email [email protected]. We will remove the post. FLUX replies within 7 days.

Event rules

The event organiser sets the rules of the competition, including divisions, weigh-in, and who can compete. FLUX is not the organiser. The official event page is the final word on those rules.

Responsibility and governing law

FLUX is responsible for the coverage you agreed with us. If that coverage is not delivered, the refund and credit rules on this page are how it is put right. FLUX is not responsible for the event, the organiser's decisions, or the result of a match.

These terms are governed by the laws of the United Arab Emirates. Disputes are handled by the courts of Abu Dhabi.

Contact

WhatsApp is the fastest way to reach FLUX. For privacy and consent, email [email protected]. See also the Privacy page.